OUR STORY

MISSION

WE WANT TO ROAST GREAT COFFEE, AND WORK WITH GREAT PEOPLE TO DO IT

 
PURPOSE + VALUES

With a passion for great coffee, Pilot Coffee Roasters was founded in 2009 with the goal of introducing specialty coffee to Toronto.

With our first location and original roastery located in Toronto’s Leslieville neighbourhood, Pilot was built around our core values of sourcing ethical, Direct Trade coffee and building transparency in the process from farm to cup. Pilot operated as a specialty café and roastery, supplying coffee, equipment, training, technical support and consulting services for new café owners across the city. Two years later, a second café was opened on the Ossington strip in Toronto’s west end, and by 2013, having outgrown the original location, the roastery operations moved to our current headquarters at 50 Wagstaff Drive.

 

RECOGNITION + EXPANSION

Pilot’s dedication to quality and education, and our state-of-the-art facilities propelled us to earn a number of accolades over the last 12 years including a place on the GROWTH 500 list (Canada’s fastest-growing companies), several design awards, and achieving the Great Place to Work Certification.

With a growing presence in Toronto’s specialty coffee scene came new and exciting opportunities. More cafés were opened in Toronto's downtown core, new Direct Trade partnerships were developed, a cold brew production department was introduced, quickly establishing Pilot Cold Brew™ as a leader in the category, and a growing eCommerce presence emerged.

TODAY

Pilot Coffee Roasters is a full-service roastery, wholesaler and café operator with multiple locations across Toronto. Our coffee can be purchased directly on our online store, at one of our own branded cafés, through our extensive wholesale partner network across Canada, or in a growing number of specialty grocery stores.

As we have grown and evolved, so too has our consumer and wholesale partner’s needs. In 2021 we released new sustainable and fully bilingual packaging to better align with our company values, and we have developed a virtual coffee education platform so that our customers can continue to expand their skills and coffee knowledge.

Our passion for great coffee and commitment to quality remains at the heart of everything we do.

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